OVERVIEW PERFORMANCE SUSTAINABILITY FINANCIALS APPENDIX 111 110 PERENNIAL HOLDINGS PRIVATE LIMITED ANNUAL REPORT 2025 Sustainability Report Stakeholder Engagement GRI [2-29] Perennial Holdings maintains active and meaningful engagement with its stakeholders to strengthen relationships, gain valuable insights and address concerns in a timely manner. This proactive approach enables us to anticipate and mitigate potential risks arising from unmet expectations. Figure 6 and Table 4 provide an overview of engagements with six key stakeholder groups. These outline Perennial Holdings’ management approaches to support long-term value creation objectives, engagement methods and how key concerns raised by these groups are addressed. Figure 6: Perennial Holdings’ Key Stakeholder Groups and Focus of Engagements CUSTOMERS (Tenants, Shoppers and Visitors) Relevant ESG Factors 1 Customer Satisfaction 2 Health and Safety of Stakeholders Engagement Methods Ongoing and annual • Face-to-face meetings during contract renewals Daily • Customer service touchpoints: on-site walkabouts, service desks, hotlines and general enquiries mailbox Perennial Holdings’ Key Strategy • Regularly review health and safety measures, including emergency processes and response plans conducted by project managers and property management teams • Formulate strategic decisions on product and service offerings based on the understanding of customers’ perspectives and expectations BUSINESS PARTNERS & CONTRACTORS Relevant ESG Factors 2 Health and Safety of Stakeholders Engagement Methods Ongoing • Calls and email correspondences • Face-to-face meetings to review feedback and performance • Weekly project progress meetings • Joint site inspections • Design for safety review meetings • High risk activities workshops • Incident investigations and reviews Annual • Chinese New Year Spring Festival Dinner Perennial Holdings’ Key Strategy • Closely monitor payments by procurement and finance department • Continue to comply with relevant laws and regulations, adhere to code of conduct, policies and implement formalised reporting channels • Continuous commitment to sustainability practices OUR PEOPLE Relevant ESG Factors 3 Business Ethics 5 Compliance with Laws and Regulations 6 Occupational Health and Safety Engagement Methods Ongoing • Open communication and performance review with employees • Prompt feedback provided by supervisors and the Human Resources (“HR”) team • External and in-house trainings conducted by professional bodies As appropriate • Work and non-work-related trainings • Employee Volunteerism Programmes • Employee bonding sessions Perennial Holdings’ Key Strategy • Adopted the Tripartite Alliance for Fair & Progressive Employment Practices’ (“TAFEP”) five principles of fair employment practices • Established an open-door policy where employees can provide feedback or raise issues and concerns • Offers development opportunities for employees across different functions • Provides opportunities for employee volunteerism to promote employee fulfilment • Complies with Ministry of Manpower (“MOM”) by implementing a safety risk assessment framework managed by Operations Team • Appoints OHSAS 18001 certified or equivalent contractors on-site REGULATORS Relevant ESG Factors 2 Health and Safety of Stakeholders 4 Corporate Governance 5 Compliance with Laws and Regulations Engagement Methods Ongoing • Systematic review, monitoring and tracking of energy and water consumption to ensure compliance with regulations • Attend talks, seminars and workshops organised by regulatory agencies As appropriate • Internal management discussions and open communications with authorities Perennial Holdings’ Key Strategy • Comply with all relevant laws, regulations, adhere to code of conduct, policies and implement formalised channels of reporting • Established a robust CG framework • Implemented health and safety measures for both customers and employees • Strictly monitor energy and water usage to ensure efficiency REGULATORS We ensure compliance with all applicable laws and quality standards to sustain strong governance and operational license Focus: • Regulatory compliance • Health and safety standards • Environmental impact of Perennial Holdings' operations and activities OUR COMMUNITY We contribute positive community impact by understanding local needs and supporting long-term development. Focus: • Responsible and sustainable use of resources • Management of community impact • Support communities by providing timely support and fostering strong relationship CUSTOMERS Central to our business, we deliver safe, quality and customised experiences to drive customer satisfaction Focus: • Health safety and security at all properties • Customer satisfaction OUR PEOPLE Our people are our core asset: we empower a resilient workforce through safe, supportive and opportunity-rich workplaces Focus: • Fair and equal employment opportunities • Remuneration compensation and benefits • Career progression • Ongoing enhancement of employees' skillsets • Employee wellness • Safe and healthy working environment STAKEHOLDERS AND INVESTORS Investor expectations inform our decisions as we pursue long-term value Focus: • Business operations and performance • Growth strategy and performance • Market outlook • Capital management KEY STAKEHOLDERS Table 4: Perennial Holdings’ Stakeholder Engagement STAKEHOLDERS AND INVESTORS Relevant ESG Factors 4 Corporate Governance 5 Compliance with Laws and Regulations Engagement Methods Ongoing • Communication through website, calls and email correspondences As appropriate • Press Release Perennial Holdings’ Key Strategy • Regularly communicate and engage with shareholders and the Investment Community • Proactively manage foreign currency exposure and liquidity while maximising capital efficiency OUR COMMUNITY Relevant ESG Factors 7 Energy, GHG emissions and Alternative Energy Sources 8 Water Management Engagement Methods As appropriate • Community outreach programmes • Sponsorships (monetary, in-kind and venue sponsorships) Perennial Holdings’ Key Strategy • Strictly monitor and regularly review energy and water consumption • Provide monetary, in-kind and venue sponsorships to various organisations • Champion and support initiatives that focus on corporate giving, community partnerships and employee volunteerism BUSINESS PARTNERS & CONTRACTORS We build strong, mutually beneficial long-term partnerships with our business partners and contractors to enable continuous and sustainable growth Focus: • Timely payment upon completion of works • Regulatory compliance • Alignment of sustainability
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