OVERVIEW PERFORMANCE SUSTAINABILITY FINANCIALS APPENDIX 117 ANNUAL REPORT 2024 Reduces accidents and injuries, increases employee productivity and minimises operational interruptions due to accidents and injuries Regular Inspection of Safety Facilities Regular maintenance and upkeep of facilities to ensure their proper functioning Timely Handling of Safety Hazards Corrective measures should be formulated and implemented in response to any identified safety hazards Carry Out Regular Safety Drills Regular safety drills conducted for effective emergency response and readiness Establishment of A Safety Protocol Establishing Safety Protocols at the Eldercare Homes and Medical Centres Eldercare workers play a vital role in ensuring the safety of the elderly, patients and visitors. To support this, all employees are trained to adhere to the established safety protocol, the Work Safety Guidelines. This comprehensive set of standard operating procedures (“SOPs”) is aligned with national laws and regulations, educating employees about the risks associated with their daily tasks and the necessary mitigation measures. The SOPs also define the roles and responsibilities of various functions in operations and crisis management. To effectively implement SOPs, all eldercare workers and caregivers receive training designed to equip them with the practical skills and the right mindset to perform their duties effectively. New medical staff undergo mandatory induction training focused on safe work practices and emergency procedures, while all healthcare employees receive basic first aid training to ensure they can respond quickly and appropriately in emergencies. Furthermore, they are trained to monitor the condition of safety infrastructure, thereby contributing to a secure environment for everyone. Regular Inspection of Safety Facilities Perennial Holdings has developed comprehensive safety protocols that act as a guide for accident prevention and effective emergency response. These protocols are complemented by regular inspections of safety facilities to ensure their operational efficiency. Such inspections are aimed at identifying potential hazards or deficiencies in equipment, processes, or procedures that could result in accidents. By detecting risks early, the Company can implement appropriate corrective measures to prevent harm to residents. All eldercare homes perform the following procedures to prepare for safety inspections: Safety inspections at Fengxian are carried out by various authorities, including the Civil Affairs Bureau, the Jinhui Fire and Safety Department and the State Administration for Market Regulation. These inspections are crucial for maintaining high safety standards within the eldercare homes and ensuring compliance with regulatory requirements. The Company takes great care to ensure that all processes are in place and implemented strictly in the eldercare homes. SPOTLIGHT: Ensuring Quality Care and Service through Regular Inspections at Fengxian Ensure Completeness of Records Comprehensive Inspections and Maintenance of Emergency Equipment Conduct Safety Drills All records such as daily operation data, nursing records, staff training records etc. must be complete Key equipment such as emergency buttons and fire fighting equipment are inspected regularly to confirm proper functionality Ensure that employees and residents are familiar with emergency procedures by organising safety drills 01 02 03
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