118 PERENNIAL HOLDINGS PRIVATE LIMITED Sustainability Report The infrastructure of eldercare homes is frequently reviewed to ensure a safe environment for the elderly residents, patients and visitors. Given the diversity of needs in the eldercare homes, regular infrastructural updates are integral to providing more targeted care for the various patients. For instance, elderly residents with dementia require specific visual cues, such as colours, icons and directional signage, to assist them in navigating the building effectively. Key safety features are also reviewed as part of this process, including the maintenance of level surfaces, anti-slip flooring and the installation of assistive grab bars. These enhancements not only contribute to the overall safety of the facilities but also promote greater independence and comfort for residents, ensuring that their unique needs are met in a supportive environment. SPOTLIGHT: Review of Safety Infrastructure at Eldercare Homes Safety Infrastructure at Xiehe Timely Handling of Safety Hazards In addition to preventive measures, Perennial Holdings places significant emphasis on the prompt identification and management of safety hazards to prevent minor issues from escalating. Within the eldercare homes, overnight patrols and exit protocols are strictly enforced to ensure the accountability and safety of elderly residents. Safety Personnel from each department are responsible for conducting daily walkabouts to identify potential hazards and address safety concerns in both eldercare homes and medical centres. These findings are then reviewed daily by the Safety Officer to ensure comprehensive oversight. Additionally, the Safety Officer also supervises the monthly Safety Review Meeting, which brings together all Safety Personnel to discuss any significant health and safety concerns and exchange best practices. Besides the routine safety inspections carried out by dedicated Safety Personnel and Safety Officers, guidelines are in place to prioritise residents’ safety during emergencies, including: • Outbreak of diseases • Injuries such as slips, trips and falls, burns and abrasions • Fire and other related accidents Conducting Regular Safety Drills The final cornerstone of Perennial Holdings’ approach involves conducting regular safety drills that prepare staff and residents within its facilities to respond efficiently to emergencies. All medical personnel receive training on emergency procedures and their preparedness is routinely evaluated through simulation exercises. Additionally, the eldercare homes offer fire safety education, conduct annual evacuation drills and prominently display safety posters and evacuation plans for quick reference during emergencies. Safety drills are a fundamental component of Perennial Holdings’ commitment to ensuring the well-being of both staff and residents in its eldercare homes. These drills provide essential practical experience, equipping participants with the skills needed to navigate potential emergency situations effectively and enabling a swift, coordinated response during crises. Recognising the importance of preparedness, Perennial Holdings regularly organises safety drills for staff and residents. These exercises are designed to mitigate the risk of injury during real-life emergencies, fostering a culture of safety and resilience within the facilities. By prioritising these drills, Perennial Holdings not only enhances the safety of its eldercare homes but also reinforces its dedication to the health and security of all stakeholders involved. SPOTLIGHT: Review of Safety Infrastructure at Eldercare Homes Evacuation Training at Fengxian First Aid Drill at Xiehe Fire Drill at Hongqiao
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